This Privacy Policy explains how SettleKar (“Platform”, “we”, “our”, “us”) collects, uses, stores, and protects personal information of users (“you”, “your”) located within India.

By using SettleKar, you agree to the practices described in this Policy.

1. Scope & Applicability

This Policy applies to:

1. all users who submit information on SettleKar,
2. individuals using our “Send Legal Notice” and “Lawyer Signup” services,
3. services offered exclusively within India.

SettleKar does not offer services outside India and does not knowingly collect data of individuals outside India.

2. Information We Collect

We collect the following categories of information:

1. Personal Information

• Full name
• Email address
• Mobile number
• City, state, address
• Lawyer enrollment details (for partner advocates)

1. Document Information

• Uploaded by users for legal notice preparation:
• invoices, agreements, ledgers
• communication screenshots
• ID proofs (if required)
• documents concerning the dispute

1. Technical & Usage Data

• IP address
• Device information
• Browser type
• Pages visited
• Cookies & analytics data

1. Payment Information

• Processed via secure third-party payment gateways.
• SettleKar does not store your card or banking data.

3. How We Use Your Information

We use your information to:

1. Prepare and process your legal notice
2. Share details with independent partner advocates
3. Communicate updates, drafts, and service information
4. Improve platform functionality and user experience
5. Maintain security, fraud detection, and compliance
6. Respond to support requests and legal queries

We do not use your documents or dispute information for marketing.

4. Sharing & Disclosure

We may share your information only with:

1. Independent Partner Advocates: To review, draft, and issue legal notices.
2. Postal / Courier Partners: To dispatch notices via RPAD / Speed Post.
3. Payment Gateway Providers: For secure payment processing.
4. Government / Legal Authorities: Only if required under court order, legal obligation or law enforcement request.

We do not sell or rent your personal data to any third party.

5. Consent

By using the Platform, you provide explicit consent for us to:

1. process your personal data,
2. share it with partner advocates for service delivery,
3. contact you via email or mobile,
4. store your documents for the duration required to complete your service.

You may withdraw consent at any time by writing to contact@settlekar.com, but withdrawal does not affect past lawful processing.

6. Data Security

We implement reasonable security practices under IT Act, 2000 and other applicable laws. This includes:

1. access controls,
2. encrypted data transfer,
3. secure servers within India.

However, no system is entirely immune from cyber risks. SettleKar is not liable for breaches beyond reasonable control.

7. Data Retention

We retain your information only for:

1. the duration required to complete your legal notice service,
2. compliance with Indian laws,
3. resolving disputes or audits.
4. Post-completion, documents may be archived securely or deleted upon request (unless legally restricted).

8. Your Rights (As Per DPDP Act, 2023)

You have the right to:

1. access your data,
2. correct inaccurate details,
3. request deletion (subject to legal requirements),
4. withdraw consent,
5. raise grievances with our officers.

To exercise rights, contact: contact@settlekar.com

9. Children’s Privacy

18. Our services are not intended for minors under 18.
19. We do not knowingly collect data from minors.

10. Third-Party Links

The Platform may contain links to external websites. We are not responsible for the privacy practices of such third-party sites.

11. Changes to This Privacy Policy

1. We may update this Policy from time to time.
2. Revised versions will be posted with an updated “Last Updated” date.
3. Continued use of the Platform constitutes acceptance of updated policies.

12. Contact Information

For queries, complaints, or data rights requests: contact@settlekar.com